Welcome to Grout Solutions Canada, your trusted grout cleaning service provider. At Grout Solutions Canada, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns about our policy or practices, please contact us at info@groutsolutionscanada.ca
1. Information We Collect
We collect different types of information to provide and improve our services to you, including:
- Personal Information: When you contact us, book a service, or inquire about our offerings, we may collect information such as your name, email address, phone number, and service address.
- Service Details: Information regarding your grout cleaning needs, preferences, and details of the work to be performed.
- Payment Information: For processing payments, we may collect payment details such as credit card numbers and billing information. Payment processing may be handled by a third-party provider.
- Website Usage Data: When you visit our website, we may collect information about your device, browser type, pages visited, and time spent on our site to improve your user experience.
2. How We Use Your Information
Grout Solutions Canada uses your information for purposes such as:
- Scheduling and providing grout cleaning services
- Processing transactions and billing
- Responding to your inquiries and requests
- Improving our services and customer experience
- Sending you updates, promotional offers, and other relevant information (you may opt out at any time)
3. How We Share Your Information
We do not sell or share your personal information with third parties except as necessary to provide our services, comply with legal obligations, or protect our rights. We may share your information with:
- Service Providers: Third-party vendors that perform services on our behalf, such as payment processing or marketing assistance.
- Compliance and Legal Requirements: When required by law, we may share your information to comply with legal obligations, enforce our terms, or protect the rights, property, or safety of our company or customers.
4. Data Security
We prioritize the security of your information. Grout Solutions Canada uses commercially acceptable means to protect your personal information, including secure servers, encryption, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, such as accessing, correcting, or deleting your data. Please contact us if you wish to exercise any of these rights.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy regularly for any updates.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or practices, please contact us at:
Grout Solutions Canada
287 Webster Road Hamilton Ontario L8G 5H3
Local Number: 1-905-870-7111
Email: Groutsolutionsinternational@gmail.com